Frequently Asked Questions

I purchased a drum kit or sample pack and cannot find the download link. Where is it?

Click here to log in or create an account using the same email you used for the order. You can access your downloads inside your order page by clicking on the order number.

Your downloads will be delivered in the following locations:

• An email with the download links will be sent to you (check your spam folder if you don’t receive it).
• Download links appear on the 'Thank You' page after purchase.
• Download links are available in your customer account order page My Downloads. If you did not create an account at checkout, you can create one using the email you used for the purchase. You can then find the downloads on the order page.

Who is Reggae-Loops.com?

With over 18 years of experience curating sample libraries, Reggae-Loops.com is the #1 trusted source for Reggae, Dub, and related genre sample packs and drum kits. We provide high-quality, royalty-free samples used by everyone from top producers to independent musicians. With thousands of placements secured using our sample library, you can rest assured you’re getting the best sounds in the music industry.

Are your Drum Kits and Sample Packs Royalty-Free?

All drum kits, drum breaks/loops, one-shot sample packs, and presets are royalty-free. Licenses can be found on individual product pages.

Do you accept submissions to sell kits/sample packs on your site?

Yes. Please use the contact form and send a sample collection of your loops and/or project. 

I just opened my new pack, and the loops don’t work. Are they corrupt?

No. This is usually due to the bitrate. We provide 24-bit files instead of 16-bit. If you need a 16-bit version, please use the contact form, and we’ll send it directly to you.

Do you offer refunds?

Due to the nature of digital products, we do not offer refunds. However, if you are not satisfied with your purchase, we are happy to provide another pack within the same price range or store credit for future use.

What file formats do your sample packs come in?

Most of our sample packs are available in WAV format, which is compatible with all major digital audio workstations (DAWs). Some packs may include MIDI files, one-shots, and stems. Check individual product pages for details.

Are your sample packs compatible with my DAW?

Yes, our sample packs are compatible with all major digital audio workstations (DAWs), including Ableton Live, FL Studio, Logic Pro, Pro Tools, and more.

Can I use these loops in commercial projects?

Yes! Our sample packs are royalty-free, meaning you can use them in your commercial projects without any additional fees. However, you cannot resell or redistribute the samples as standalone files.

Do you offer physical copies of your sample packs?

No, all our products are digital downloads only. Once you purchase, you will receive a link to download your files.

How do I unzip the sample pack files?

Our sample packs are compressed in ZIP format. You can extract them using built-in tools on Windows and Mac, or use software like WinRAR or 7-Zip.

Can I share my purchased sample pack with others?

No, our licenses are for a single user only. Sharing, reselling, or redistributing our packs is strictly prohibited.

How do I contact support if I have an issue?

You can contact us via our support page or email us directly at support@reggae-loops.com. We aim to respond within 24-48 hours.

Do your sample packs work on both Mac and PC?

Yes, our samples are compatible with both Mac and PC-based DAWs.

Can I request custom sample packs or sounds?

At this time, we do not offer custom sample packs, but we’re always open to hearing what types of sounds you’d like in future releases.

Do you offer discounts for bulk purchases?

Yes, we occasionally offer bulk discounts and special promotions - contact us if it's a large order. Sign up for our newsletter to stay updated on exclusive offers.

Why We Price This Way

At Reggae-Loops, every loop pack and service I offer is the result of decades of experience (37 years in reggae as a musician and producer), deep knowledge of reggae, and hours of hands-on work—from live playing, mixing, and mastering to editing, organizing, and testing each file.

I've chosen to price our products and services fairly—not cheaply—for a few simple reasons:

• You're getting something unique. These aren't generic loops. Every pack is crafted with the feel, soul, and authenticity of real reggae and dub music.

• I believe in value, not volume. We'd rather serve serious musicians who respect the craft than cater to bargain hunters looking for free downloads.

• This supports future creativity. Your purchase helps me invest more time into creating even better sounds, tools, and tutorials to support your music.

• Professional Musicians At Your Fingertips. These sounds are performed by me and other great musicians to spark ideas, save you hours of work, and bring professional quality to your productions.